Lean Services: Planning & Charters

Course Code: LSP
Delivery: Online
Languages: English

Lean process improvement requires active management support though cycles of activity. Management facilitates the process through provision of charter documents and A3 charts, and though monitoring results over time.

Audience:

Planning & Charters is an interactive, multimedia, eLearning training program. It is intended for managers, operators, technicians, engineers, and trainers who work in, or are transitioning to, a Lean environment.

Objectives:

• Describe Lean as a total system driven systematically by goals and vision.
• Explain the role of Management in Lean implementation via cycles of activity guided by Hoshin or PDCA.
• Describe the role, structure, and purpose of charter documents.
• Describe the typical attributes of a Charter Document and how it relates to Kaizens of differing complexity.
• Describe the use of the A3 chart and compare/contrast its primary characteristics to a simple Kaizen Charter.
• Explain the analysis and planning components of an A3.
• Explain the value of A3 for reporting results.

Qualification and Certification Testing

LearnTech® training incorporates interactive learning checks throughout the instructional sequences. Certification tests are criterion-referenced and module-based with feedback on every response for enhanced learning. Administrative access to dates and scores of tests, certifications, and re-certifications is compliant with ISO quality-standards training requirements.

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